AR Automation RFP Template

Evaluate accounts receivable automation vendors with a weighted scoring framework. Compare invoice delivery, cash application, collections, and credit management side by side.

No signup required No watermarks Ready-to-use template
ARSP
50K+ downloads by Finance & Procurement Teams
Vendor Scorecard
Vendor A85/100
Vendor B71/100
Vendor C66/100
✓ Vendor A recommended

Score your AR automation vendors

Enter vendor names, adjust requirement weights, and score each vendor. The live preview builds your weighted scorecard as you go.

1

Vendor names

2

Score requirements

Invoice delivery & presentment
Payment acceptance & channels
Cash application & matching
Collections management & dunning
Credit management & risk scoring
Dispute & deduction resolution
Reporting & analytics
Live preview

Use this RFP template in four steps

1

Download

Pick Excel, Word, or PDF. Each format includes the same weighted scoring matrix for your evaluation team.

2

Customize requirements

Adjust the AR-specific categories and weights to match your receivables pain points and business priorities.

3

Score vendors

Rate each vendor on every criterion after demos and written responses, using a consistent 1 to 10 scale.

4

Compare and shortlist

Review the weighted scorecard, discuss outlier scores, and use the results to justify your vendor recommendation.

Download a ready-to-use template

Grab a blank template in the format that fits your workflow. Every version has the same weighted scoring matrix with AR requirements pre-listed.

Excel (.xlsx)

Spreadsheet with formulas. Best for teams that score and weight in Excel.

Word (.docx)

Pre-formatted document with tables. Best for distributing to vendors and stakeholders.

PDF

Print-ready layout. Best for steering committee presentations and procurement sign-off.

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How to evaluate AR automation software

AR automation touches every stage of the receivables lifecycle. A structured evaluation ensures you pick a platform that fits your invoice volumes, payment channels, and ERP landscape.

1

Audit your current AR process

Map every step from invoice creation to cash posting. Identify the manual bottlenecks that slow down DSO: paper invoices, manual matching, reactive collections, and delayed dispute resolution.

2

Prioritize requirements

Rank requirements by business impact. Cash application accuracy and collections automation typically top the list for high-volume operations, while credit scoring matters more for businesses extending net terms.

3

Shortlist vendors

Narrow to 4 to 6 candidates based on ERP compatibility, payment channel support, and deployment model. Send the full RFP only to this shortlist to keep the evaluation manageable.

4

Score demos independently

Have each evaluator score independently before group discussion. Use the same customer scenarios across every demo to keep comparisons fair and prevent anchoring bias.

5

Validate with references

Contact at least two references per finalist. Ask about implementation timeline, auto-match rates after go-live, support responsiveness, and whether the vendor delivered on pre-sales claims.

Do this, avoid that

The best AR automation RFP focuses on measurable outcomes, not feature checklists. These guidelines keep your evaluation grounded in the results that matter.

✓ Do
Define your auto-match rate target upfrontCash application accuracy is the single highest-leverage metric. Set a target (90%+ is typical) and ask vendors to demonstrate against your actual payment data.
Include your payment mix in the RFPTell vendors whether you receive mostly ACH, checks, wire transfers, or card payments. The matching logic differs significantly by payment type.
Test collections workflows with real aging dataAsk shortlisted vendors to configure a dunning sequence using your actual aging buckets. This reveals whether the workflow engine is flexible enough for your business rules.
Evaluate the customer self-service portalA strong payment portal reduces inbound calls and speeds up dispute resolution. Test the customer-facing experience, not just the back-office screens.
Factor in multi-entity and multi-currency needsIf you operate across entities or currencies, make sure the platform handles intercompany netting and currency conversion without manual workarounds.
✗ Avoid
Evaluating AR in isolation from AP and closeAR data feeds downstream processes. Make sure the platform integrates cleanly with your AP system and month-end close workflow, not just the ERP.
Overweighting the demo over written responsesDemos are rehearsed. Weighted scoring from written RFP responses, reference checks, and proof-of-concept results gives a more reliable picture.
Ignoring implementation and onboarding costsLicense fees are only part of the total cost. Include data migration, integrations, training, and change management when comparing vendor pricing.
Skipping the data migration conversationAsk each vendor how they handle historical open items, customer master data, and payment history during migration. A clean cutover is harder than it sounds.
Choosing by feature count instead of workflow fitMore features does not mean better fit. Prioritize how well the platform handles your top three pain points over the total number of capabilities listed.

AR automation terms, explained

DSO (Days Sales Outstanding)
The average number of days it takes to collect payment after an invoice is issued. Lower DSO means faster cash conversion and healthier working capital.
Cash application
The process of matching incoming payments to open invoices and posting the cash to the correct customer account. Automation uses AI and rules to do this without manual intervention.
Dunning
The process of sending systematic payment reminders to customers with overdue invoices. Automated dunning sequences escalate from friendly reminders to formal notices based on aging.
Credit scoring
Assessing a customer's creditworthiness to set appropriate credit limits and payment terms. AR automation platforms integrate external credit data with internal payment history for dynamic scoring.
Payment portal
A self-service web interface where customers can view invoices, make payments, download statements, and raise disputes without contacting your AR team directly.
Remittance matching
Linking payment remittance advice (the detail that says which invoices a payment covers) to the bank deposit and the corresponding open invoices in your system.
Aging report
A report that groups outstanding receivables by how long they have been overdue (current, 30 days, 60 days, 90+ days). It is the primary tool for prioritizing collection efforts.
Write-off
Removing an uncollectible receivable from the books and recording it as a bad debt expense. Write-off policies and approval thresholds are key governance controls in AR.
Deduction management
Handling short payments where a customer pays less than the invoiced amount due to disputes, pricing discrepancies, or promotional credits. Automation routes deductions to the right resolver with supporting data.

Frequently asked questions

An AR automation RFP should cover electronic invoice delivery and presentment, payment acceptance across multiple channels, automated cash application and remittance matching, collections workflow and dunning automation, credit risk scoring and limit management, dispute and deduction resolution, aging reports and analytics, and ERP integration requirements.

AR automation reduces Days Sales Outstanding by sending invoices faster through electronic delivery, making it easier for customers to pay through self-service portals, automating follow-up reminders and dunning sequences, applying cash to open invoices in real time so collections teams work from accurate data, and resolving disputes faster with centralized documentation.

Automated cash application uses AI and rule-based matching to link incoming payments to open invoices without manual intervention. It ingests bank files and remittance data, matches payments using invoice numbers, amounts, and customer identifiers, and posts the cash to the correct accounts. High-performing systems achieve 90 to 95 percent auto-match rates.

Evaluate 4 to 6 vendors after an initial shortlist. Start with a long list of 8 to 12 based on analyst reports and peer reviews, then narrow to vendors that meet your must-have criteria on ERP integration, payment channels, and deployment model before sending the full RFP.

Yes. There is no cost, no sign-up, and no watermark. Use the interactive scorer online or download a blank copy in Excel, Word, or PDF for your evaluation committee.

Billing software generates invoices. AR automation covers the full receivables lifecycle after the invoice is created: delivery, payment acceptance, cash application, collections, credit management, and dispute resolution. Some platforms combine both, but the RFP should focus on the post-billing workflow.

Consider AR automation when DSO consistently exceeds your industry benchmark, your cash application team spends more than half their time on manual matching, collections efforts are reactive rather than prioritized, or bad debt write-offs are rising because disputes take too long to resolve.